Returns & Exchanges
At Dab Rigs & Bongs, we want you to be completely satisfied with your purchase. We offer a 30-day return policy for all unused glass and accessories in their original packaging.
Return Process
- 1.Initial Inspection
Thoroughly inspect your item upon arrival to ensure it is unused and free of defects before beginning the return process.
- 2.Request Authorization
Contact our support team with your order number and photos of the item to receive a Return Merchandise Authorization (RMA) number.
- 3.Secure Packaging
Carefully pack the item in its original box with protective padding to prevent breakage during transit, as we cannot refund items damaged during return shipping.
- 4.Ship and Track
Affix the provided shipping label and drop the package off at your nearest carrier location, keeping the tracking number for your records.